Privacy Policy
This Privacy Policy explains how UNTIOR Smart Life collects, uses, and protects your personal information when you visit our website, place an order, contact us, or interact with our store.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal information you provide, such as name, email address, shipping address, billing address, phone number, and order details.
Payment-related information needed to process your purchase. Full payment card details are processed securely by trusted payment providers and are not stored by UNTIOR Smart Life.
Website usage information, such as browser type, device information, IP address, pages viewed, time spent on site, referring websites, and interactions with our store.
Customer support information, such as messages, photos, videos, order issues, return requests, and product questions you send to us.
Marketing information, such as email sign-up preferences and communication preferences.
How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Handle returns, refunds, and order issues
Improve our website, products, and shopping experience
Prevent fraud, abuse, and unauthorized transactions
Send marketing emails if you choose to subscribe
Comply with legal, tax, security, and business requirements
Sharing Your Information
We may share necessary information with trusted service providers who help operate our store, including:
Ecommerce platform providers
Payment processors
Shipping and logistics providers
Email and customer support tools
Analytics and advertising service providers
Fraud prevention and security partners
Legal, tax, or compliance service providers when required
We only share information as needed to operate our business, fulfill your order, improve our services, or meet legal obligations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember your preferences
Analyze website traffic
Improve site performance
Support marketing and advertising activities
Understand how visitors interact with our store
You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly without cookies.
Email Marketing
If you subscribe to our email list, we may send you product updates, offers, brand news, and helpful content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect your personal information.
However, no online transmission or storage system can be guaranteed to be 100% secure. We recommend using strong passwords and protecting your account and device information.
Data Retention
We keep your personal information only as long as needed for business, legal, tax, security, customer service, or operational purposes.
Order records may be retained as required for accounting, compliance, dispute resolution, and fraud prevention.
Your Privacy Rights
Depending on your location, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Manage cookie preferences
Request information about how your data is used or shared
To make a privacy request, contact us at:
Email: yewuheng1992@163.com
We may need to verify your identity before processing certain requests.
California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.
UNTIOR Smart Life does not sell personal information for money. Some analytics or advertising technologies may be considered “sharing” under certain privacy laws. Where required, eligible users may request to opt out or manage their privacy preferences.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.
International Users
If you access our website from outside the United States, your information may be processed or stored in countries where our service providers operate.
By using our website, you understand that your information may be transferred and processed according to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, contact us at:
Email: yewuheng1992@163.com