Shipping Policy

Fast dispatch. Free shipping. No surprises.

Enjoy FREE standard shipping on every order, with no minimum purchase required. Your order is prepared for shipment as soon as it is placed, with tracking updates sent directly to your email.

FREE SHIPPING	FAST DISPATCH	FASTER DELIVERY	ORDER TRACKING
All orders, no minimum	Prepared immediately	Estimated 5–10 business days	Updates by email

Free Shipping on Every Order

Every order at UNTIOR Smart Life qualifies for free standard shipping, regardless of order value.

There is no minimum purchase requirement and no standard shipping fee for deliveries to our supported destinations.

Available shipping methods and estimated arrival dates will be displayed at checkout.

01 Shipping Destinations

UNTIOR Smart Life ships to selected international markets, including:

United States, United Kingdom, Germany, Italy, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Brunei, Cambodia, and Laos.

If your destination is available at checkout, we can ship to your address.

Free standard shipping on all orders. No minimum purchase required.

02 Fast Dispatch & Delivery

Order today. We’ll get it ready for shipment right away.

Orders are prepared for shipment immediately after they are placed. Dispatch is subject to payment verification, warehouse operating hours and carrier collection schedules.

Estimated Delivery Times

Destination	Estimated Delivery
United States	5–8 business days
United Kingdom, Germany & Italy	6–10 business days
Australia & New Zealand	6–10 business days
Japan & South Korea	5–8 business days
Southeast Asia	5–10 business days

Delivery estimates begin once your package has been handed over to the shipping carrier. They are estimates rather than guaranteed arrival dates.

Customs inspections, public holidays, severe weather and carrier disruptions may occasionally affect delivery times.

Free shipping is included with every order.

03 Order Tracking

Once your order ships, you will receive an email containing your tracking information.

You can follow your package using the tracking link provided in your shipping confirmation email.

Tracking updates may take some time to appear after your package is collected by the carrier. Your order may still be moving through the delivery network while awaiting its next scan.

04 Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, import taxes, brokerage fees or other destination-related charges.

These charges are determined by local authorities and are generally the responsibility of the customer unless otherwise stated at checkout.

Our free shipping offer covers standard delivery. It does not include applicable customs duties, import taxes or other government-related fees.

05 Address & Delivery Issues

Please double-check your shipping address before completing your purchase.

If you notice an error after placing your order, contact us immediately. Because we prepare orders for shipment as soon as they are placed, the window for address changes may be limited.

We will do our best to help, but changes cannot be guaranteed once an order has been processed or handed over to the carrier.

Additional reshipping charges may apply if a package is returned because of:

• An incorrect or incomplete shipping address

• Failure to collect the package

• Refusal of delivery

• Repeated failed delivery attempts

• Unpaid customs duties or import charges

All original orders qualify for free standard shipping. Additional charges may apply when reshipping is required due to recipient-related delivery issues.

Free shipping. Fast dispatch. A simpler shopping experience.

Thank you for shopping with UNTIOR Smart Life.